Tuesday, January 5, 2010

Purchase InStep Safari Swivel Double Jogging Stroller (Blue/Chocolate)



I am an australian living here in the US for 3 months and needed a double stroller but did not want to pay huge dollars for it. I was excited when I saw this on Amazon. I am glad that I only need it for 3 months, it is pretty poor quality. I am only hopeful that it stays in one piece up until I leave.
Firstly, I paid an extra $30 delivery to get it quickly and then it arrived missing the part that keeps the the left had seat up. I rang InStep and they said they would send one over quickly. 7 days later I rang again. I questioned wether I should recieve reimbursement for the delivery (basically I did not receive all of the pram) the service woman was not impressed with this query and said that they would not charge me delivery for the part that they did not send me in the first place - how nice of them. I had to tie the cords at the back of the seat so it was upright while waiting for the part. 10 days later it arrived. No-one bothered to mention to me on the phone that there are little toggles on the end of the cords that don't come off so I CANT PUT IT ON!!
Secondly, the front wheel jams when you sometimes turn corners. The only way to fix this is to push the pram back and forth until it rights itself. This is very annoying when you are on a busy street. Doing this however bent the axle and the front wheel fell off. My poor father had taken my son for a long walk and had to push the pram back on its back wheels because there was no front wheel. I am now super cautious to use this pram in case the wheel falls off.
The quality of the material is pretty poor, if you spill something on it, it just get sucked up into the material - it also looks alot better on the internet than in person.
People have commented on the sunshade, this has not bothered me. I kind of think that the front wheel staying on is a great priority.
When we first got to the US we hired a baby trend and the front wheel rattled like crazy if you went faster than a slow walk and I thought, there is no way I will buy this one. I am now wishing I did - at least the wheel stayed on.
Please buy with caution and hopefully you get all the parts delivered!
Get more detail about InStep Safari Swivel Double Jogging Stroller (Blue/Chocolate).

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